Details to share before dispatch
Urban roads, apartments, and garages can leave little room for a truck. Identify a lawful staging position and verify the destination can receive the vehicle. Have these details ready: Travel direction and cross street; Garage level and clearance; Approved staging position; Destination gate procedure.
Confirm the complete request
Standard tows start at $125. Availability, equipment, timing, and the complete price depend on the vehicle, pickup access, destination, and service conditions. Confirm every detail by phone before dispatch.
Find a lawful urban loading point
Busy streets, apartment driveways, shopping lots, and garages may not provide rollback space. Identify the entrance and a loading point away from traffic.
Give direction on the major road
On Biscayne Boulevard, NE 125th Street, NW 7th Avenue, or I-95 approaches, add the cross street and travel direction.
Confirm garage and destination access
Share garage height, level, ramp details, and property approval. Verify the destination gate and after-hours process.