Details to share before dispatch
Battery, tire, lockout, and fuel requests require a safe work position. Prepare a towing destination in case the vehicle remains unsafe.
Confirm the complete request
Standard tows start at $125. Availability, equipment, timing, and the complete price depend on the vehicle, pickup access, destination, and service conditions. Confirm every detail by phone before dispatch.
Decide whether the vehicle can remain where it is
A narrow shoulder, bridge, ramp, active lane, or blind curve may make roadside work unsafe. Explain the working area before choosing battery, lockout, tire, or fuel assistance.
Explain the symptom precisely
Report what happened immediately before stopping and what happens now. Clicking, dim lights, overheating, a shredded tire, a missing key, or locked steering point to different questions.
- Dashboard and starting symptoms
- Tire or wheel condition
- Exact roadside position
- Backup repair destination
Prepare for a tow if the quick fix fails
A jump may not correct a charging problem, and a spare may not solve wheel damage. Have an authorized destination ready for a separate towing quote.